Fortinet's FC-10-F121G-247-02-60 is a premium support service designed specifically for the FortiGate-121G network security appliance. This 5-Year FortiCare Premium Support package offers comprehensive technical assistance, advanced hardware replacement, and proactive monitoring, ensuring your network remains robust, secure, and efficient.
Quick Spec
Service Type | FortiCare Premium Support |
Compatible Model | FortiGate-121G |
Coverage Period | 5 Years |
Technical Support | 24x7 |
Replacement Service | Advanced Hardware Replacement |
Product Features
- ● 24x7 access to technical support from Fortinet experts.
- ● Comprehensive hardware replacement services to minimize downtime.
- ● Proactive monitoring and alerting to prevent potential issues.
- ● Firmware upgrades and updates to ensure the latest security patches.
- ● Access to Fortinet s extensive online resources and documentation.
Product Applications
- ● Medium-sized businesses seeking reliable network security with minimal downtime.
- ● Organizations that require constant uptime and rapid response to technical issues.
- ● IT departments looking for expert assistance and comprehensive support services.
Supported Options
Accessory | Model |
FortiManager | FMG-VM-BASE |
FortiAnalyzer | FAZ-VM-BASE |
FortiSwitch | FS-108E |
Compare to Similar Items
Model | Differences |
FC-10-F121G-247-03-60 | Provides only 3 years of support coverage. |
FC-10-F121E-247-02-60 | Supports FortiGate-121E model instead. |
FC-10-F124G-247-02-60 | Designed for FortiGate-124G, with slight hardware differences. |
Get more information
Contact us through Live Chat or at sales@router-switch.com for further information about the FC-10-F121G-247-02-60 and its pricing.
24/7 Support
Yes
Access to Fortinet Community Forums
Yes
Brand
Fortinet
Customer Portal Access
Yes
Firmware Upgrade
Included
Hardware Replacement
Advanced Exchange
Incident Escalation
Yes
Knowledge Base Access
Yes
Model Number
FortiGate-121G
Priority Support
Yes
Product Name
FC-10-F121G-247-02-60
Remote Assistance
Yes
Response Time
1 Hour
Scope of Support
Hardware, Firmware & Software
Security Updates
Included
Subscription Renewal
Optional
Support Duration
5 Years
Support Level
FortiCare Premium
Technical Support
Phone and Web
Ticketing System
Yes